| Action / Issue Tracking |
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To actively manage and mitigate risks (or deficiencies) a basic question must be answered: - who should do what to avoid or mitigate this risk (or deficiency)? This module comprises all functionality needed to define, assign responsibility, maintain and monitor completion of action plans and report on them. Support is given for central and de-central definition of action plans and monitoring of progress, tasks, deadlines, responsibilities etc. An action plan library can be created, with an automatic activity recommendation whenever pre-set thresholds have been exceeded. An action plan (e.g. assigned to a particular department) consists of one or n tasks. Each task can be assigned to individual users. Monitoring current performance (handling of the defined action plan) is completely supported via individual and global reporting, as well as alerts based on any criteria. The entire process is fully workflow controlled, using the defaults provided or adjusted to individual requirements by configuration (no coding needed). Using powerful search features any required criteria can be specified by parameter setting to monitor status and performance of action plans. Integrated reporting supports full analysis, and reports can be shared with other users (made ‘public’) for their own reporting and dashboards. Examples are:
This allows flexible linking between loss events, self assessment questionnaire etc. to a particular issue (action plan) or indicator for managing the related risk. The built-in search feature allows easy identification of the linked objects. |
